Every scheduled appointment with 5 Star Quality HVAC — whether it’s for an estimate, new installation, tune-up, maintenance, or repair — includes a $125 service fee.

This isn’t a “trip charge” or a hidden cost. It’s an investment in professionalism and peace of mind. That $125 covers the time, tools, and technical expertise of a licensed HVAC specialist who arrives on time, fully prepared to assess your home’s comfort system and offer expert recommendations.

And here’s the best part — if you decide to move forward with any repair, maintenance, tune-up, or new installation, that $125 is refunded or credited toward your final total.

In short: you’re never paying extra — you’re paying for a promise. A promise that we’ll do it right, do it honestly, and make sure you know exactly what’s happening before a single wrench turns.